What is the Warm Home Discount?
The Warm Home Discount is a government scheme aimed at tackling fuel poverty.
The scheme offers a payment of £140 towards the energy bills of households who need it most.
The scheme has two categories, the Core Group and the Broader Group.
If you were receiving your electricity supply from us on the qualifying date, 5th July 2020, and you, or someone within your household is of pensionable age and in receipt of the Guaranteed Element of Pension Credit, you are eligible for the Core Group rebate.
You won’t need to apply if you’re in the Core Group, instead, you will receive a letter from the Department for Work and Pensions (DWP) detailing what you need to do next.
If you don’t meet the eligibility criteria for the Core Group, you may still be eligible for our Broader Group.
We will also be accepting applications into a Broader Group which is determined by a wider set of eligibility criteria, allowing us to help as many of our customers as possible.
The Broader Group scheme will open in early autumn and will have a limited number of rebates available which will be awarded on a first come first served basis to those who apply and are eligible*. Remember, even if you have had the Warm Home Discount in the past, you need to re-apply for it again every year.
Further information on our Broader Group eligibility criteria will be available soon.
*You may be asked to provide evidence to confirm your eligibility however, in order to be eligible for the Warm Home Discount Broader Group, you will need to have your energy supply with us at the time of your application and still have your supply with us when the rebate is awarded.