What is the Warm Home Discount?
The Warm Home Discount is a government scheme aimed at tackling fuel poverty.
The scheme offers a payment of £140 towards the energy bills of households who need it most.
The scheme has two categories, the Core Group and the Broader Group.
If you were receiving your electricity supply from us on the qualifying date, 5th July 2020, and you, or someone within your household is of pensionable age and in receipt of the Guaranteed Element of Pension Credit, you are eligible for the Core Group rebate.
You won’t need to apply if you’re in the Core Group, instead, you will receive a letter from the Department for Work and Pensions (DWP) detailing what you need to do next.
If you don’t meet the eligibility criteria for the Core Group, you may still be eligible for our Broader Group.
We also accept applications into our Broader Group which is determined by a wider set of eligibility criteria, allowing us to help as many of our customers as possible.
The Broader Group has a limited number of rebates available which are awarded on a first come first served basis to those who apply and are eligible.
Further information on our Broader Group criteria is available here.
Our Warm Home Discount Broader Group scheme for this winter is now closed to new applications. We’ll be taking applications again in October 2021 for next winter’s scheme.
* You may be asked to provide evidence to confirm your eligibility, however in order to be eligible for the Warm Home Discount Broader Group, you will need to have your energy supply with us at the time of your application and still have your supply with us when the rebate is awarded.