What is the Warm Home Discount?
The Warm Home Discount is a government scheme introduced to help households struggling with the cost of heating their homes
For the most up to date information relevant to you, please tell us where you live by clicking the map below.
Customers who live in England and Wales do not need to apply for the Warm Home Discount rebate, instead the scheme offers an automatic payment of £150 towards the energy bills of households who need it the most.
Further information on the Warm Home Discount scheme for scotland will be available later in the year.
Customers who live in England and Wales do not need to apply for the Warm Home Discount rebate, instead the scheme offers an automatic payment of £150 towards the energy bills of households who need it the most.
The scheme has two categories, Core Group 1 and Core Group 2.
Further information on the Warm Home Discount scheme for scotland will be available later in the year.
Core Group
If we are supplying your electricity on the qualifying date, 23rd August 2026, you are of pensionable age and receive the Guaranteed Element of Pension Credit, or are receiving one of the following benefits on the qualifying date, then you will be eligible for the Core Group.
Eligible benefits include:
- - Housing Benefit
- - Income-related Employment and Support Allowance
- - Income-based Jobseeker's Allowance
- - Income Support
- - Pension Credit
- - Universal Credit
You will receive a letter from HM Government between October 2026 and January 2027 confirming whether you are eligible to receive the rebate.
Please remember, E do not decide which households are eligible and can only pay rebates to eligible households following instruction from HM Government.
How and when will the rebate be paid?
The Core Group rebates will be paid to eligible customers by 31st March 2027.
Standard prepayment meter you will have received energy vouchers which can be redeemed for electricity or gas credit at a top-up outlet.
Smart prepayment meter the rebate will be credited to your smart meter.
Credit meter the rebate was credited directly to your energy account and you’ll see this on your next statement.