Want to join our team at E?

Want to join our team at E?

As the number of our happy customers grow, so does the size of our happy team! We are continually recruiting to ensure our customers are supported in the best way possible.

At E we pride ourselves not only in the way we treat our customers but also our employees. So whichever team you join, in any area of the business, we'll make sure you're given the support and rewards you deserve to do the very best you can.

We are ideally based next to Birmingham International station and have free onsite parking.

Send Your CV

At E we are continually recruiting to ensure our customers are supported in the best way possible.


We pride ourselves not only in the way we treat our customers but also our employees. Send us your CV today and join our team.

Send Your CV

Current job openings

Current job openings

Customer Service Representative

Smart Support

As a Call Centre Representative in the Smart Support team you will be involved in managing calls from third party engineers installing smart meters. The role will be ideal for someone who can deliver great customer service , and is confident on the phone with great communication skills. This opportunity is ideal if you are looking for a people focused role with great benefits and the chance to build a career.

Duties to Include:

Answering calls from third party engineers who are on a live meter installation job. Sharing your knowledge of key processes relating to smart installation. Working closely with our Smart Support team.

Skills and Experience Required:

Excellent communication skills
Attention to detail and demonstrate a high level of accuracy
Positive attitude to take on additional tasks given by the manager
Good organisation and time management skills
Self-motivated with an ability to multi task
Ability to work in a fast paced environment
IT literate
Demonstrate ability to resolve problems

Job Type: Full-time
Salary: £15,000 /year


Current job openings

Customer Services Representative

Birmingham

As a Call Centre Representative you will be dealing with customer queries via the telephone - with the aim of delivering friendly, helpful and efficient service every time. If you’re someone with customer service experience, enthusiasm and personality, we are ready to train you as a CSR. It’s an ideal opportunity whether you’re looking for a people-focused role with great benefits - or the chance to build a career with a fairly new to market energy supplier who is growing rapidly.

Duties to Include:

Answering inbound customer calls
Documenting on our internal system accurately

Skills and Experience Required:

Knowledge of the Energy Industry is desirable
Proven customer service
Good communication and listening skills
Demonstrate a professional, but friendly and outgoing approach to work
Have a flexible approach around working hours and tasks required by the business
Demonstrate an ability to identify and solve problems
Have confidence towards computer literacy, including experience of using a CRM database
Adaptable to change

Job Type: Full-time
Salary: £16,000 - £17,200 /year
(potential 7% increase after 1st year depending on performance)
Shifts: 8 hours between - Monday - Friday 08.00 - 20.00 & Saturday 09.00 - 17.00


Current job openings

Outbound Customer Service Representative

Birmingham

This is an excellent opportunity for enthusiastic, outgoing Customer Service Advisors to join a rapidly expanding team in Birmingham. If you feel you’re able to bring the skills needed for this fantastic role and you’d like to discover more about what we do, then we want to hear from you.

Key Responsibilities:

Outbound calling to new customers (No Cold Calling)
Ensure customer queries are dealt with in timely and efficient manner
Offer excellent customer service at all times
Work closely with our retention team
Guide customers through the switching process
Consolidating new customers
Adhere to compliance at all times

Experience / Skills:

Previous experience in a customer service role (either customer facing or in a call centre environment)
Excellent telephone manner
Excellent communication and organisational skills
IT literate
Be able to build rapport quickly with customers over the telephone
Enthusiastic

Hours: 37.5 hours per week flexible Monday – Friday with occasional Saturday working.
Salary: £15,000 /year
Holidays: 28 days per annum (incl. bank holidays)


Current job openings

Data Analyst

Birmingham

An exciting opportunity has arisen for a Data Analyst to join our expanding team. The successful candidate will be responsible for designing, building and maintaining management information systems, data gathering, management and presentation along with project support.

Responsibilities:

Acquire, prepare and cleanse data from a wide range of sources
Analytical, flexible and able to problem solve
Proficient in Excel
Excellent organisational skills
Industry knowledge
Able to work under pressure in a fast paced, ever changing environment
Ability to work on their own initiative
Communicate effectively with personnel at all levels

The successful candidate will have the following skills / experience:

Accuracy and attention to detail
Analytical, flexible and able to problem solve
Proficient in Excel
Excellent organisational skills
Industry knowledge
Able to work under pressure in a fast paced, ever changing environment
Ability to work on their own initiative
Communicate effectively with personnel at all levels

Skills:

Excellent knowledge and experience with databases and database programming e.g. T-SQL, MySQL, XML or Javascript.

Job Type: Full Time
Salary: £23,000 - £30,000 /year depending on experience


Current job openings

Data Administrator

Birmingham

If you’re someone with Data Administration experience, enthusiastic with a great personality then we would like to hear from you. This is an ideal opportunity to build a career within our fast paced, rapidly growing energy company.

Responsibilities:

Receiving product information on PDF, Word and Excel
Extracting and manipulating all information
Formatting information in readiness to be uploaded to online systems
Updating spreadsheets and systems
Data input and updating customer details

The successful candidate will have the following skills / experience:

Demonstrable administrative / data management skills
Strong IT skills, Inc. Excel
Self-motivated with an eye for details and accuracy
The ability to multi task
Recent experience of working in Customer Services or back office administration
Evidence of working towards goals or performance measures
Flexible, positive, hardworking and driven in nature
Ability to work independently or as part of a team

Skills:

You will be an effective administrator who is calm under pressure, has good keyboard skills and is proficient in the use of Microsoft Office applications.

Job Type: Full Time
Salary: £16,000 /year
Holidays: 28 days per annum (incl. bank holidays)


Current job openings

Project Manager

Birmingham

We are currently recruiting for a Project Manager to join our busy and expanding team. The successfully candidate will support in meeting our business objectives ensuring projects are delivered on time, within scope and within budget.

Responsibilities:

Develop project scope and objectives involving all relevant stakeholders
Create and maintain comprehensive project documentation
Successfully deliver project scope, on time with the highest quality and customer satisfaction
Measure project performance using appropriate systems, tools and techniques

The successful candidate will have the following skills / experience:

Be experienced in project execution based on the best practice Project Management procedures
Outstanding communication and interpersonal skills
Prioritise and work within stringent deadlines
Ability to effectively support multiple managers and teams
Excellent stakeholder management skills
Excellent project delivery and change management skills
Ability to succeed in a complex and dynamic organisation
Highly organised, diligent and efficient

Skills:

Previous project management experience is essential for this role.

Job Type: Full Time
Salary: £30,000 - £35,000 /year depending on experience